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IT Generalist - Barcelona branch M/F

Vacancy details

General information

Reference number


Job details

Job Title

IT Generalist - Barcelona branch M/F

Job Profile

The IT Generalist assures ICT Tools perform in an optimal manner, in order to
deliver high standards in terms of service and internal/external customer satisfaction. The selected candidate will have to guarantee a punctual and effective software and hardware components repair and maintenance. S/He will also have the task of: installing and configuring hardware and software; identifying and solving software and hardware problems; performing maintenance on hardware and software components; running diagnostic programs or use test equipment to locate the source of problems; maintaining security and functionality through the application of temporary fixes; managing the relationship with the customer (internal and external as directly operated stores and franchising channel).
S/He will also be the IT local focal point and will have a close collaboration with IT HQ teams based in Reggio Emilia.

Key Responsibilities

- Set up workstations with computers and necessary peripheral devices (routers, printers);
- maintain and repair technological equipment or peripheral devices;
- install and configure appropriate software and functions according to specifications;
- provide orientation and guidance to users on how to operate new software and computer equipment;
- organize and schedule upgrades and maintenance without deterring others from completing their work;
- perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
- maintain records/logs of repairs and fixes and maintenance schedule;
- identify computer or network equipment shortages and place orders.


Temporary Contract

Contract Lenght

12 months

Contractual Hours




Europe, Spain

Job Location

Carrer de Vico 20, 08025, Barcelona

Candidate criteria

Minimum Level of Education Required

03 - Associate's Degree / College Diploma / A-Level Equivalent

Field of Studies

Computer Science

Minimum Level of Experience Required



  • English (B2 - Professional Working Proficiency)
  • Spanish (C1 - Full Professional Working Proficiency)
  • Italian (B2 - Professional Working Proficiency)