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GRUPPO MAX MARA Job Location

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IT Generalist - Barcelona branch M/F


Job details

General information

Reference number

ITG404-M006-2018-1146  

Job details

Job Title

IT Generalist - Barcelona branch M/F

Job Profile

The IT Generalist assures ICT Tools perform in an optimal manner, in order to
deliver high standards in terms of service and internal/external customer satisfaction. The selected candidate will have to guarantee a punctual and effective software and hardware components repair and maintenance. S/He will also have the task of: installing and configuring hardware and software; identifying and solving software and hardware problems; performing maintenance on hardware and software components; running diagnostic programs or use test equipment to locate the source of problems; maintaining security and functionality through the application of temporary fixes; managing the relationship with the customer (internal and external as directly operated stores and franchising channel).
S/He will also be the IT local focal point and will have a close collaboration with IT HQ teams based in Reggio Emilia.

Key Responsibilities

- Set up workstations with computers and necessary peripheral devices (routers, printers);
- maintain and repair technological equipment or peripheral devices;
- install and configure appropriate software and functions according to specifications;
- provide orientation and guidance to users on how to operate new software and computer equipment;
- organize and schedule upgrades and maintenance without deterring others from completing their work;
- perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
- maintain records/logs of repairs and fixes and maintenance schedule;
- identify computer or network equipment shortages and place orders.

Contract

Temporary Contract

Contract Lenght

12 months

Contractual Hours

Full-time

Geography

Workplace

Europe, Spain

Job Location

Carrer de Vico 20, 08025, Barcelona

Candidate criteria

Minimum Level of Education Required

03 - Associate's Degree / College Diploma / A-Level Equivalent

Field of Studies

Computer Science

Minimum Level of Experience Required

Postgraduate

Languages

  • English (B2 - Professional Working Proficiency)
  • Spanish (C1 - Full Professional Working Proficiency)
  • Italian (B2 - Professional Working Proficiency)