Shop Assistant

Vacancy details

General information



Position description

Job Title

Shop Assistant

Job Profile

Shop Assistant is responsible for assisting customers during the purchase process. S/he provides a service to customers in accordance with the given guidelines and the business objectives.
The Role has 2 main objectives: A) S/he assists the customers in accordance with the service model, quality standards, retail guidelines and Brand philosophy B) Achieving the business objectives both individually and in team.
S/he reports to the Floor Manager

- Pursue the specific objectives assigned by the Store Manager/Floor Manager in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image)

- Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers

- Perform the duties assigned by the Store Manager/Floor Manager, related to the needs of the stores, for instance:
- manage the warehouse properly organized (size, type, style, color, or product code)
- Take delivery of goods and supplies in a timely manner
- Define and marks the alteration lines to fit garment on the customer's body
- Ensure that all merchandise is properly displayed and organized taking care of the visual merchandising, both in store and in windows, following the VM guidelines
- Receive payment by cash, check, credit cards, vouchers, or automatic debits

- Follow the procedures in full compliance with all the assigned activities

- Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers

- Perform other duties as assigned by the Store/Floor Manager and related with the store activities


Temporary Contract

Contractual Hours




Europe, Italy, Campania, Napoli

Job Location

Via Gaetano Filangieri, 69, 80121 Napoli NA

Candidate criteria

Minimum Level of Education Required

03 - Associate's Degree / College Diploma / A-Level Equivalent

Minimum Level of Experience Required



English (B2 - Professional Working Proficiency)